SERVICE & PRODUCT DESIGNER

THAIS

ANDRADE

10+ experience designing digital experiences for retail, finance, insurance and fashion industry.

SCROLL

Recent Works

AI Companion MoneySuperMarket

Driving the creation and implementation of the AI Companion UX, including UX patterns, language guidelines, and service mapping

AI Companion MoneySuperMarket

Driving the creation and implementation of the AI Companion UX, including UX patterns, language guidelines, and service mapping

E2E eCommerce for Samsung and Itaú

Exclusive partnership program that enables Itaú customers to purchase Samsung devices with flexible payment options

E2E eCommerce for Samsung and Itaú

Exclusive partnership program that enables Itaú customers to purchase Samsung devices with flexible payment options

Optimise Shopping Experience for Mytheresa

Driving the creation and implementation of the AI Companion UX, including UX patterns, language guidelines, and service mapping

Optimise Shopping Experience for Mytheresa

Driving the creation and implementation of the AI Companion UX, including UX patterns, language guidelines, and service mapping

Experience Mapping and Assessment

Exclusive partnership program that enables Itaú customers to purchase Samsung devices with flexible payment options

Experience Mapping and Assessment

Exclusive partnership program that enables Itaú customers to purchase Samsung devices with flexible payment options

ABOUT

Passionate about user centred design and research, I focus on creating experiences with a strong foundation in systems thinking and service design, which shape the way I approach and structure my work

Systems Thinker

Designing scalable services and design systems.

Design Strategist

Simplifying complexity into clear user or service flows.

Researcher

Turning insights into design decisions.

EXPERIENCE

Product Designer

MONY Group (MoneySuperMarket)

2025 — Present

UX Designer

Mytheresa

2024

Senior Service Designer

Zup Innovation / Itaú

2021 — 2024

EDUCATION

Master in Design Management

Istitute Europeo di Design — 2024

Post Graduation in Marketing Strategies

São Judas University — 2017

Diploma in Graphic Design

Carlos Drummond de Andrade — 2015